Shipping

FREE STANDARD SHIPPING WITHIN CANADA! 

WHERE DOES L.DRAYE SHIP FROM?

L.DRAYE is based in Toronto, Canada where we ship from. Our shipping carrier is Canada Post.

 

DO YOU SHIP TO MY COUNTRY?

Yes, we ship worldwide!

     

    SHIPPING OPTIONS via CANADA POST & PUROLATOR 

    Destination Standard Shipping(no tracking) Regular(with tracking) Express Shipping
    CANADA FREE*** $13.00* $20.00*
    UNITED STATES 8.00**** $15.00**** $25.00**
    AUSTRALIA $10.00***** $50.00***** $55.00***
    EUROPE $10.00***** $30.00***** $45.00***
    RUSSIA $10.00***** $30.00***** $45.00***

     

    next day arrival.

    ** 1 - 2 day arrival.

    *** 2 - 4 day arrival.

    **** 4 - 7 day arrival.

    ***** 6 - 10 day arrival.

    SHIPPING FROM CANADA

    Customs and duty fees are not included and it is the customer's responsibility to pay. We cannot determine the duty fees for country to country, please contact your local customs office if you have any questions. We do not refund shipping costs for customers that reject their packages upon arrival for failure to pay duty/tax fees.

    All orders are processed for shipment between the hours of 9am-9pm Monday to Friday. Once a parcel is handed over to Canada Post/Purolator, L.Draye no longer has authority over that parcel. We are not responsible for any lost or stolen articles. If you are needing assistance with a shipment related issue please contact Canada Post/Purolator International, or your country’s primary postal operator first. Make sure to keep all order details on hand for verification.

     

    DELIVERY TIME

    Delivery times are estimates and commence from the date of shipping NOT the date of the order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Business day mean Monday to Friday, except holidays. Date of delivery may vary due to carrier shipping practices, delivery location and duties/customs.

     

    DAMAGED ITEMS IN TRANSPORT

    If there is any damage to the packaging on delivery, contact Canada Post and/or your country’s primary carrier immediately. For assistance by us with this issue, please contact us directly at info@ldraye.com.

     

    QUESTIONS

    If you have read the information above and still have questions, please contact us directly at info@ldraye.com.

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