BRA CHAIN SIZE GUIDE - UNDER BUST MEASUREMENT
NECKLACE SIZE GUIDE (inches)
ARM CHAIN SIZE GUIDE
|UPPER MID ARM||
L.DRAYE accepts returns and exchanges. Item must be returned to us within 14 days of delivery for a full refund less the shipping charges. Item must be returned in its original condition with no signs of wear. You may exchange it within 14 days of delivery. Email us at firstname.lastname@example.org with subject "RETURN/EXCHANGE" as soon as possible with reason for dissatisfaction. Mail return/exchange to:
7-B Pleasant Blvd. Suite #1128
Toronto, Ontario M4T 1K2
You will be responsible for return shipping costs. Items purchased from our "SALE" section cannot be exchanged/returned. Please allow 3 business days for the refund to be processed.
FREE STANDARD SHIPPING WITHIN CANADA!
WHERE DOES L.DRAYE SHIP FROM?
L.DRAYE is based in Toronto, Canada where we ship from. Our shipping carrier is Canada Post.
DO YOU SHIP TO MY COUNTRY?
Yes, we ship worldwide!
SHIPPING OPTIONS via CANADA POST & PUROLATOR
|Destination||Standard Shipping(no tracking)||Regular(with tracking)||Express Shipping|
* next day arrival.
** 1 - 2 day arrival.
*** 2 - 4 day arrival.
**** 4 - 7 day arrival.
***** 6 - 10 day arrival.
SHIPPING FROM CANADA
Customs and duty fees are not included and it is the customer's responsibility to pay. We cannot determine the duty fees for country to country, please contact your local customs office if you have any questions. We do not refund shipping costs for customers that reject their packages upon arrival for failure to pay duty/tax fees.
All orders are processed for shipment between the hours of 9am-9pm Monday to Friday. Once a parcel is handed over to Canada Post/Purolator, L.Draye no longer has authority over that parcel. We are not responsible for any lost or stolen articles. If you are needing assistance with a shipment related issue please contact Canada Post/Purolator International, or your country’s primary postal operator first. Make sure to keep all order details on hand for verification.
Delivery times are estimates and commence from the date of shipping NOT the date of the order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Business day mean Monday to Friday, except holidays. Date of delivery may vary due to carrier shipping practices, delivery location and duties/customs.
DAMAGED ITEMS IN TRANSPORT
If there is any damage to the packaging on delivery, contact Canada Post and/or your country’s primary carrier immediately. For assistance by us with this issue, please contact us directly at email@example.com.
If you have read the information above and still have questions, please contact us directly at firstname.lastname@example.org.